“Customers have attempted to fly with comfort turkeys, gliding possums known as sugar gliders, snakes, spiders and more,” an airline spokesman explained. “Ignoring the true intent of existing rules governing the transport of service and support animals can be a disservice to customers who have real and documented needs.”
TRAINED SERVICE ANIMALS VS EMOTIONAL SUPPORT/PSYCHIATRIC SERVICE ANIMALS
- Download the official PDF. You may submit a copy of vaccination records in lieu of the Veterinary Health Form as long as the vaccination dates and veterinary office information are included.
- Upload it to My Trips through the Accessibility Service Request Form
- Keep completed paperwork with you while traveling
We know that service and support animals are highly-trained working animals. We will only refuse transportation of the animal if it engages in disruptive behavior such as:
- Jumping on passengers
- Relieving themselves in the gate area or cabin
- Barking excessively, not in response to a handler’s need or distress
- Eating off seatback tray tables
Other airlines are following suit.
* statistically, you'd have to fly 200 flights to have a service/support animal on board